Effective Date: April 7, 2022
The Information Kitchen United Collects
Kitchen United collects both personal and anonymous information from you when you visit our Website and/or send us information. Kitchen United only obtains personally identifiable information such as your name, email address and payment card or other information when you provide it voluntarily. We may collect information you share, post or provide on either the Mobile App or Website and we may collect information about your food order, including items purchased, payment method and billing information. Personal information may be also be collected from you if you register for promotions or offers conducted through our website, in-store kiosks or mobile campaigns.
This information will be used for the purposes for which you provide it. We may also use this information to communicate with you from time to time for other purposes, such as to create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
In addition to personally identifiable information about you, Kitchen United may collect aggregated data or anonymized data that does not directly identify you. For example, we may automatically collect website use information, such as information about your Internet service provider, device type, screen dimensions, your operating system, browser type, domain name, Internet protocol (IP) address, general region (based on IP address), your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests.
How We Use and Share Your Information
KU may use information about you for a variety of reasons, including to process and fulfill your online orders, made directly through our Mobile App or Website or through a Third Party Delivery service or Restaurant in our Kitchen Center.
KU uses its best efforts to protect your personally-identifiable information and privacy. We do not sell, transfer or disclose your personal information to any third parties other than for the limited purposes described in this policy.
How We Protect Your Information
Kitchen United protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. Some of our safeguards include data encryption, firewalls, administrative controls and physical access controls. When highly sensitive information (e.g. credit card information) is transmitted by you through either our Website or Mobile App, we encrypt that transmitted information using Secure Socket Layer (SSL) protocol. We understand that despite utilizing security technologies and procedures to maximize the safeguarding of personal information, no system can be guaranteed to be 100% secure.
California Privacy Rights
California law permits California residents the right to request certain details about how their information is shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business must either provide this information or permit California customers to opt in to, or opt out of, this type of sharing. You may request a notice by submitting your request by sending a letter to Kitchen United, 25 Valley, Pasadena, CA 91105.
The KU Website and Mobile App are designed for use and directed towards individuals aged 13 and older. Kitchen United does not intend our websites to collect personal information from kids under the age of 13. We urge parents to supervise their children’s on-line activities. Although our website is not intended to collect personal information from kids under the age of 13, if we discover identifiable information from an individual who indicates that they are, or we have reason to believe is under the age of 13, KU will delete such information from its systems. To review any personal information that your child may have submitted to KU, or to ask us to delete that information or to stop further use of the information, please submit this information to us at firstname.lastname@example.org.
Our website or Mobile App may offer links to sites other than those maintained by KU. These websites, including social media sites, have their own policies. If you visit a linked site, you become subject to their policies. We encourage you to read their privacy policies if you intend to use their sites and applications.
KU respects your privacy and wants you to have control over how your personal information is used. Subject to local law, here’s how you can control your personal information:
- You may revoke your consent to the collection and use of your personal information at any time.
- You can request us to erase or block the use of your personal information.
- You can inform us of any changes to your personal information or have us correct any information we have about you.
- The exercise of your rights is free of charge.
We welcome your comments, questions and concerns about how we collect, use or share your Personal Information. Contact us at email@example.com or by phone at (626) 389-3500, or by mail at Kitchen United, 25 Valley, Pasadena, CA 91105.