Joy Lai

Joy Lai

Chief Operating Officer

Joy Lai oversees Sales, Marketing, Product, and Operations at Kitchen United. She brings two decades of experience driving growth for Enterprises and SMBs, including launching/scaling products, partnerships, and optimizing omni-channel strategies.

Before Kitchen United, Joy has run several digital/eCommerce businesses in various verticals, including Travel & Leisure, Dental, and Florist. She also previously held strategic leadership roles at Internet Brands, The Wonderful Company, and Bain & Company. Joy received a Bachelor’s in Business Administration and Computer Science from the University of California, Berkeley, and a Master’s degree from Stanford University.