Joy Lai

Chief Operating Officer

Joy Lai oversees Sales, Marketing, Product, and Operations at Kitchen United. She brings two decades of experience driving growth for Enterprises and SMBs, including launching/scaling products, partnerships, and optimizing omni-channel strategies.

Before Kitchen United, Joy has run several digital/eCommerce businesses in various verticals, including Travel & Leisure, Dental, and Florist. She also previously held strategic leadership roles at Internet Brands, The Wonderful Company, and Bain & Company. Joy received a Bachelor’s in Business Administration and Computer Science from the University of California, Berkeley, and a Master’s degree from Stanford University.