Insights

KU regularly publishes industry insights from our team of restaurant and tech veterans to help our partners and future partners thrive. Take a look!

The #1 Thing Food Entrepreneurs Should Be Good At

May 2, 2018 Insights

The #1 Thing Food Entrepreneurs Should Be Good At

One of Kitchen United’s stated goals – part of our corporate and personal ethos really – is a dedication to our clients’ success. As a restauranteur myself, I end up in conversations with folks who are keen to improve their marketing efforts, attract more customers, and be on the road to wild success. They want […]

How To Respond To Reviews

May 1, 2018 Insights

How To Respond To Reviews

If you want to read the article containing the original review you can find it here. I recently read a story about a restaurant owner who got so distraught with a “bad” Yelp review that he got the reviewer’s address off of the delivery service’s tablet and called her several times and then went and […]

How To Make Third-Party Delivery Work

April 19, 2018 Insights

How To Make Third-Party Delivery Work

This is a different perspective on my thoughts from the article How Restaurants Need To Rethink Delivery, which originally ran in Modern Restaurant Management. I think the first big thing we all need to understand is that delivery is here to stay. Its current form may be new — or newer — but honestly in […]

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